Our delivery & collection section lists our

 

Delivery Policy:

We will only deliver products ordered through the site to a location where we provide delivery services.

The delivery fee for your order depends on the type of product you order (in particular, the size and weight of the product).

You agree to comply with certain delivery requirements specified below and such other requirements that we notify you of when you place your order through the site.

We also recommend that you be present to accept the delivery of your order if you have paid by credit card.

We may require the person accepting the delivery of your order to provide us with proof of that person’s identity (including photographic identification). If the order has been paid by credit card, then we may also ask you to show us the credit card for us to conduct our verification checks;

If there is no one or no appropriate person (for example, above 18 years old) at the Delivery Address to receive the order at that time, then we will not deliver the products you have ordered. In this instance, we will endeavor to contact you or you may contact us to arrange for delivery at a different time, and we may charge you an additional Delivery Fee for that replacement delivery.

You acknowledge and agree that any person at the Delivery Address who receives the products is authorized by you to receive your order.

Defined Delivery Areas and Fees:

FREE Auckland defined here as

  • From West Auckland defined as Kumeu  (Not RD delivery)
  • From East Auckland defined as Clevedon (Not RD delivery)
  • From North Auckland defined as Albany (Not RD delivery)
  • From South Auckland defined as Pukekohe (Not RD delivery)

Greater Auckland area including all Greater Auckland RD addresses is $30 per delivery (Limitless products quantity)

Whangarei, Warkworth, Hamilton, Tauranga, Rotorua, Whakatane (Not RD addresses) is $50 per delivery (Limitless products quantity)

Whangarei, Warkworth, Hamilton, Tauranga, Rotorua, Whakatane RD addresses is $75 per delivery (Limitless products quantity)

Collection Policy:

To collect from our warehouse, place your order online as normal and select the “collect” option instead of the “delivery” option.

You may place an order online then collect it from our warehouse. If our warehouse has the items in stock you can collect right away,

After placing your order you will be contacted by our office when your order is available to pick up.

Products may only be picked up from our warehouse on presentation of suitable ID, please ensure that the person you have named to pick-up this order shows one of the following forms of ID:

  • New Zealand driver’s license
  • Passport
  • Photo credit card
  • 18+ card